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![]() How to make web apps user-friendlySat, 03/08/2008 - 00:17 — mklaymanAccording to Jakob Nielsen, these are the 10 biggest violators of standard usability in web ![]() How to InnovateThu, 02/21/2008 - 19:47 — mklaymanProfessor Rosabeth Moss Kanter of Harvard Business School studies when companies make successful innovations and a ![]() Revitalizing your Affiliate ProgramSun, 02/10/2008 - 02:25 — mklaymanBeka Ruse provides some tips for revamping your affiliate advertising in ![]() Keeping customers from strayingFri, 02/08/2008 - 18:32 — mklaymanAh, the customer is a fickle creature. Just a couple of slight disappointments, and before you know it, your customer has left you for someone else. ![]() The Value of Call CentersFri, 02/01/2008 - 07:26 — mklaymanMila D’Antonio of the Think Customers: 1to1 Blog asks “When wi ![]() The Past and Future of Online Social NetworksMon, 01/21/2008 - 21:31 — mklayman![]() Managing Negativity in MeetingsFri, 01/18/2008 - 20:09 — mklaymanCheri Baker of The Enlightened Manager has posted some incredibly practical tips for How to Respond to Sarcasm in Meetings. |
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