myCRM Member Offer
Members of myCRMcareer now have access to an eLearning course on CRM Strategy valued at $250. This course outlines the elements you need to consider when planning and executing a CRM initiative. Please send an email to georgia@mycrmcareer.com to receive an access code to the eLearning course. This is the first course leading to CRM Certification.
Listen to Paul Greenberg's recent podcasts. Programs focus on news, trends, recommendations and interviews with CRM luminaries. Greenberg's podcasts are exclusive to myCRMcareer.com and syndicated internationally.
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Access music attributions for this podcast and additional podcasts by Paul Greenberg by clicking Music Attributions / Archives
Paul's Blog Microsoft: Makes the Pitch But Followthrough....?
by Paul Greenberg
I figured that since I was on a cruise, vacationing, enjoying life, that I'd probably forego the blog for awhile and just kick back and enjoy my show about nothing. But, sigh, that isn't the case.
Unfortunately for my intended inertia, I read the article in this month's Fast Company (the one with Seth McFarland on the cover) about Gary Flake, the quirky and apparently aptly named genius behind Microsoft's Live Labs and the innovative work that he's doing with Live Labs. What's he's doing, while not necessarily directly related to CRM, is, nonetheless, very consumer-cool and wildly creative. For example...
Read More from Paul's Blog Latin American Certification Seminars Announced for 2008
Customers Forever, a Latin American company devoted to promoting an atmosphere of collaboration between CRM and Marketing Professionals announces "CRM Certification - Latin American Tour 2008" .
Certification Seminars will be offered in:
Cordoba, Argentina (October 27-28)
Buenos Aires, Argentina (October 30-31)
To register or learn more about these seminars, visit Customers Forever National CRM Association
CRM Association represents the Customer Relationship Management (CRM) industry and all its constituents. CRM represents what is now becoming an organized body of knowledge and strategy to be reckoned with. The CRM Association aims at representing the industry as not just a purveyor of knowledge and information, but an action-oriented association that will protect and promote the interests of customer relationship management and its institutions and provide the members with the tools that it needs to enrich and improve that customer experience – be it the member’s direct customers or the customers of the members customers.
The CRMA has a host of resources - whitepapers and research documents to help CRM Professionals.
Access the CRMA.
BetterManagement is pleased to offer this Webcast series, Voice of the Customer. This series explores the Customer Experience, and how best to listen to, learn from, and continuously improve the customer experience.
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eLearning Certification Courses
BPT Partners / RWD Internet-based training series for Customer Relationship Management (CRM). Brought to market by worldwide CRM experts, BPT Partners, providing training, education, consulting and research in coordination with human performance improvement and eLearning specialists RWD Technologies.
