myCRM Training & Education


Member Training


Certification in Applied CRM Strategy

A two day seminar to receive Professional Certification in Applied CRM Strategy based on Paul Greenberg's book, "CRM at the Speed of Light". Learn more.

Certification in Social Media & CRM 2.0
A two day seminar focused on how to create authentic customer relationships using the latest social media tools: Blogs, Podcasts, and Social Networks. Learn more.

These seminars are designed for executives, managers and professionals in:
  • Sales
  • Marketing
  • Customer Support
  • CRM Industry, Technology and Services
  • CRM Consulting and Professional Services


eLearning Certification for CRM Professionals

BPT Partners and RWD Technologies, Inc® have teamed to offer BPT Partners' CRM Certified Professional Certificate in Applied CRM Strategy as an e-Learning program. Like the seminars and custom training, these courses are for sales, marketing, customer service, consultants, and general management who require a comprehensive understanding of the principles necessary to manage successful customer relationships. This eLearning program is a replication of the seminar series allowing everyone to have the opportunity to receive this professionally valued training.

These ground-breaking courses stem from the contemporary business strategies based on Paul Greenberg's best selling book, "CRM at the Speed of Light: Essential Customer Strategies for the 21st Century" and on seminars given by internationally-renowned CRM business executives, consultants and authors, Bruce Culbert, Jeff Tanner, Paul Greenberg and Mike Chuchmuch.

CRM Certified eLearning is hosted by RWD Technologies, specialists in organizational performance and developers of the University360® eLearning solution (U360). With its easy to use interface and Web-based administrative tools, U360 is a full-featured learning environment that delivers training programs anytime and anywhere to anyone with a computer and access to the Internet.

To learn more see the demo.

The cost of the certification program including all 5 courses is $995. Individual courses may also be purchased if for $250 each.

If you are interested in custom eLearning CRM training or to register more than one person from the same company, please contact us or call (404) 460-8454 for more information.

In customizing the eLearning, BPT Partners tailors a CRM training program to fit your company's business and industry. This allows for customer relationship management training for your entire company. Whether regional, national or international, this custom eLearning has the same corporate message you desire with the necessary customer relationship management training necessary to excel your organization.



About BPT Partners
BPT Partners is a leading provider of CRM research, training and education. The company delivers current, compelling information and insight to organizations and their professionals who are engaged in identifying, satisfying, servicing and retaining customers. For more information visit www.bptpartners.com.