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Episode #1

Oracle OpenWorld Rocks 2.0ishly; Northwest Airlines Sucks 0.5ishly; The New Influencers is Worth Reading; and MORE!

NEWS
  1. CRM is changing as may be Oracle. Oracle OpenWorld announcements show that surprisingly, Oracle is embracing the Web 2.0 world wholeheartedly
  2. Northwest Airlines continues its miserable record of customer service;
  3. and I recommend a book - The New Influencers by Paul Gillin; and a CRM related site - mycustomer.com.
  4. Plus play some pretty good tunes.

MUSIC ATTRIBUTION
  1. Intro Music & Closing : “Waitin’ on the World to Change” (Cover Song) by Chris Lombardi
  2. Forecast from the Cliff: “Forecast” by GsE-Prophet
  3. Commercial: The Long Train (Cover Song) by Mark Henson Band.
  4. Intro to POVC: Leaving on a Jet Plane by meomeoham.