Description: Salesforce.com has rapidly evolved from a startup founded by four people in a cramped San Francisco apartment in 1999 to a company with more than 2,500 employees, an $800 Million Annual Revenue Run Rate and over 1,000,000 users worldwide. As a pioneer in on-demand business services, we are transforming the software industry, championing what we call the “democratization” of software—offering small companies the benefits of sophisticated business applications, a luxury previously affordable only for large enterprises. Our customers range in size from tiny companies to global multinational corporations and represent diverse industries. Top talent across the world joins salesforce.com for its “change the world” mentality; the opportunity to excel in a performance-driven, fast-paced, and competitive atmosphere; the chance to be surrounded by peers and leaders that inspire, motivate, and innovate and a corporate philosophy that incorporates community involvement into its fabric.

As a Marketing Operations Business Analyst, you will be responsible for conducting analyses and formulating recommendations that will enable the salesforce.com marketing team to optimize the efficiency of its program execution and meet the branding, awareness, and pipeline generation objectives of the organization.

Responsibilities:
Identify gaps in the current marketing operations, customer segmentation, customer marketing, and response management systems and processes and recommend and implement changes to fill those gaps
Develop pipeline targets by working with Regional Marketing VPs and Sales Operations
Measure the impact of marketing programs on generating and maturing sales opportunities.
Liaise with IT on marketing business requirements for ongoing enhancements to enterprise business intelligence tool implementation
Own several key operational projects, including new customer email program, Dreamforce registration data quality, lead scoring, and marketing analytics support

Required Skills/Experience:
Bachelors degree required.
3+ years of marketing, marketing operations, or business analyst experience
Excellent computer skills required (e.g. Excel, MS Access, SQL queries, Business Objects or other BI application, Powerpoint, Outlook).
Familiarity with CRM, segmentation, data management, data measurements, and/or statistical analysis is a plus.
Demonstrated ability to drive process improvements, problem-solve, and produce results.
Strong customer service focus, written and verbal communication skills, and attention to detail and accuracy.
Ability to take initiative, work flexibly, and adhere to priorities with minimal direct supervision

Employees at salesforce.com consider their experience as defining points in their careers. If you are ready to become a key contributor and join one of today’s hottest, market-leading companies, then send us your resume and accomplishments today. In return for your efforts, salesforce.com offers a competitive compensation package including on site yoga, healthy snacks, paid-time-off for volunteering and more. Principals only, no agencies please. At salesforce.com equal talent always means equal opportunity.

Please Apply Online at: http://www.salesforce.com/company/careers/locations/a0800000000Ab4WAAS/a...