I am writing this note from San Jose, CA - while it is snowing, windy and cold in Chicago. Open source CRM vendor SugarCRM is hosting Sugarcon 2008 here at the Dolce Hayes Mansion.

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Episode #2:

Salesforce and SugarCRM makes some moves; Workday moves some 25 customers; Comcast is pretty damned bad; & MORE!

NEWS
This week's episode is a little spotty on news, but very cool on all other things. The news is around moves in the industry with salesforce.com reinforced their announcement of a new President of Operations/Chief Strategy Officer; SugarCRM carrying out a hiring strategy to grab the ones that covered them; and in a sorta deviation (not that kind!), I follow Workday, the ERP on demand company created by PeopleSoft founder and nicest guy in the entire industry, Dave Duffield.

POVC
I look at Comcast disasters which seems to be a word pairing that is as closely connected as "tone deaf" is.

LOVE YA HATE YA
There's a shoutout to CRM Magazine Senior Editor Marshall Lager, who is not only a great writer and insightful and good guy, but quoted me saying - well, you'll hear. I recommend with 3.5 stars, Gazool, a social search engine with some very cool feature in beta and w/o a revenue model.

MUSIC ATTRIBUTION

1. Intro Music & Closing : Waitin’ on the World to Change” (Cover Song) by Chris Lombardi
2. Forecast from the Cliff: “Forecast” by GsE-Prophet
3. Commercial: The Long Train (Cover Song) by Mark Henson Band
4. POVC: Comcast Connection Blues by Derek K. Miller