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What are you doing to raise your customers' IQ?Fri, 03/07/2008 - 15:18 — jgatrellI've spent a good deal of time trying to understand what are key drivers for improving customer relationships and ultimately increasing share of wallet and profitability and am still trying to figure
![]() New Site Helps CRM Pros Build Relationships—For ThemselvesWed, 10/24/2007 - 20:03 — thartleyA new Web site aims to help customer relationship management experts build bonds to help their own careers. |
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