| Blog entry | Episode #16: SAP, SAP, & More SAP | pgreenbe |
| Blog entry | Episode #15 No News Is The Word; Books I Love to Love - And Hate; Customer Value Ain't the Same | pgreenbe |
| Blog entry | Episode #14 - Vendor News Overwhelms The Barricades; Three Brain Farts; Sweetwater is Truly Sweet | pgreenbe |
| Blog entry | My First Blog | dansm15 |
| Blog entry | Episode #13 - Government CRM - UK Ministers, VRM in tech-vogue; E-Gov Unsatisfying; 4 Case 2.0 studies; Obama Rocks For A Reason | pgreenbe |
| Blog entry | Salesforce.com Benioff and SAP's Plattner Face Off On Stage | christophercarfi |
| Blog entry | Episode #12: Analysts say CRM 1.0 Fragments, CRM 2.0 Evolves, New Kids on Block; Sports CRM and Expectations Not Just Benchmarks | pgreenbe |
| Blog entry | Episode #11: The News Goes to Social CRM. Leaning on the Social: Synthetic Authenticity?; HP Meets Customer Expectations - NOT | pgreenbe |
| Blog entry | Episode #10: NetSuite Stays Vertical; KANA Goes Beamer: I Pick the Most Interesting Tech Plays Out There; Viva Los Yankees!! | pgreenbe |
| Blog entry | Episode #9: Special Edition - Reporting from Microsoft Convergence | pgreenbe |
| Blog entry | How to make web apps user-friendly | mklayman |
| Blog entry | Here they come! | markresch |
| Blog entry | What are you doing to raise your customers' IQ? | jgatrell |
| Forum topic | Rikki Vaughan Introduction | RikkiVaughan |
| Blog entry | Episode #8: RightNow Releases Useful Edition; NetSuite Releases (Yet Another) Operating System; Netelligent (& David Sims) Asks | pgreenbe |
| Blog entry | Episode #7: The Byzantine Empire Is Alive and Well in Vendorland; CRM's 5 Signs of Failure: The Perfect Customer Experience | pgreenbe |
| Forum topic | Unitek's Microsoft CRM Dedicated Portal Comes to the Rescue of Business and IT Professionals | tinilin |
| Blog entry | The Technology Crystal Ball | sarahdopp |
| Blog entry | How to Innovate | mklayman |
| Blog entry | Episode #6: Oracle Surprises Again; CRM's 5 Top Deployment Mistakes a Nucleus Research Faux Pas in Part; Experiential Marketing | pgreenbe |
| Blog entry | Is This a Recession? Do We Need to Spend More? | sarahdopp |
| Blog entry | 62 Ways To Love Your Customer | christophercarfi |
| Blog entry | Episode #5: Everything Changes Sometime Including the Rate of CRM Difficulties; The New Marketing Models; CRM Influencers | pgreenbe |
| Blog entry | Revitalizing your Affiliate Program | mklayman |
| Article | Live From Sugarcon 2008 | thartley |
